Information We Collect
Personal Information:
- Name, phone number, and email address
- Pickup and drop-off locations
- Trip date and time preferences
- Payment information (processed securely through third-party providers)
- Special requests or accessibility needs
Trip Information:
- GPS location data for accurate pickup and drop-off
- Trip duration and distance
- Vehicle preferences and selections
How We Use Your Information
We use your information solely to provide and improve our transportation services:
- Process and fulfill your ride reservations
- Communicate with you about your bookings
- Provide customer support and assistance
- Send booking confirmations and trip updates
- Improve our services and customer experience
- Comply with legal requirements and safety regulations
Data Protection & Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (SSL/TLS)
- Secure payment processing through certified providers
- Limited access to personal information on a need-to-know basis
- Regular security audits and updates
- Secure storage of customer data
Information Sharing
We do NOT sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- With our drivers to fulfill your transportation requests
- With payment processors to complete transactions
- When required by law or to protect safety
- With your explicit consent
Your Privacy Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data
To exercise these rights, please contact us at 708-527-0202 or via our contact form.
Cookies & Website Analytics
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and improve user experience
- Enable booking functionality
- Provide customer support
You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Maintain safety and security records
Booking records are typically retained for 7 years for business and legal purposes.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your information:
Phone: 708-527-0202
Email: info@waysealltd.com
Safety Manager: Adewale
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Modified" date below.